The contact center solution is designed to improve company-wide team collaboration, boost communication among remote workers, and allow for consistent real-time customer communication.Ĩ×8’s enterprise-grade cloud-based phone system eliminates the need for costly hardware and annual maintenance fees while offering the advanced features and high call quality that a traditional office phone cannot. The X Series SaaS communications solution also offers employee training, customer support, and third-party software integrations. Some of 8×8’s top clients are McDonald’s, Regus, Remax, Farmers Insurance, and Edible Arrangements.īelow, we’ll break down its enterprise-grade features, benefits, and overall user experience.Ĩ×8 Inc’s X Series communications hub is an all-in-one cloud solution contact center including: Unified Communications as a Service (UCaaS) software streamlines VoIP calling, audio/video communications, messaging systems, and more into one centralized platform, cutting down on frustrating and costly miscommunications.Ĩ×8 UCaaS, an 8-time Gartner Magic Quadrant Leader, is one of the top unified communications tools. Over 86% of business owners say that inadequate communication tools are the number-one cause of problems in the workplace.
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